Locate the RealNetworks Downloader Extension. Restart Firefox and try your download again. (If the button says "Disable", the plugin is currently enabled.) If the button says "Enable", click it. From the Add-ons Manager page, click Plugins, then locate RealDownloader. If you have Windows Vista or Windows 7, click the Firefox button. If you have Windows XP, click the Tools menu. Restart Internet Explorer and try your download again. In the lower portion of the window, click Enable and then click Close. If it says "Enabled" under the Status column, the plugin is enabled. Locate RealNetworks Download and Record Plugin for Internet Explorer. If you are opening Internet Explorer 9 for the first time, a small popup window appears at the bottom of the screen to enable our downloader plugin. Make sure the button is enabled in your browser Internet Explorer Make sure that under Show the Download This Video button either "on page load" or "only on mouse-over" is selected.Ĥ. 
Make sure the button is enabled in RealDownloader To open a test video in a new page, click here. Make sure your computer meets the system requirements for RealDownloader, especially for your browser.
If you recently installed Firefox 8 or later, try this first. If RealDownloader detects that the video is not recordable-or the owner of the video does not allow downloading-the Download This Video button will not appear. Not all video content on the internet is available for download. Troubleshoot missing Download This Video button What if the Download This Video button doesn't appear?
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